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Small Business Answering: Scale Your Presence, Not Your Overhead

For a growing business, your "front desk" is the heartbeat of your brand. You need to sound like a Fortune 500 company without the Fortune 500 overhead. We provide a professional, 100% human extension of your team that captures every lead and delights every caller.

The Virtual Receptionist Advantage: 83% of customers expect an immediate response when they call. We ensure you never lose a prospective client to a busy signal or a cold voicemail.

★ Award-Winning Excellence ★

AnswerOne: 40+ Years of Proven Reliability

ATSI Award

17 YRS

Excellence

CAM-X Award

15 YRS

Top Tier

Look and Sound Like the Pro You Are

Our agents are trained to act as a seamless extension of your local office. We don't just "take messages"; we build relationships.

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Virtual Front Desk

A polished, professional presence that reflects your unique brand standards.

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Infinite Scalability

Handle 1 call or 100 simultaneously without ever giving a busy signal.

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Cost-Efficiency

24/7 coverage for significantly less than the cost of a part-time receptionist.

Why Human Reception Beats AI for Small Business

Customer ExperienceAI Bots / VoicemailAnswerOne Live Agents
Brand ImpactCold and automated.Warm, empathetic, and professional.
Lead QualificationRigid form-filling.Nuanced, consultative intake.
Retention67% hang-up rate.100% connection rate.

Small Business Growth Resources

Why Trust AnswerOne?

Growing businesses rely on service quality they can count on. AnswerOne delivers through award-winning quality standards, comprehensive agent training, and live operational oversight that ensures consistency on every call.

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See Our Quality Standards

Learn about our 360-degree quality assurance process, live monitoring, and award-winning agent certification programs.

Learn More

The Bottom Line

Your first caller of the day deserves the same professionalism as your fiftieth. With AnswerOne, every call gets that treatment—without the overhead of hiring staff or managing complex phone systems.

What's a Missed Call Really Costing You?

Use our calculator to discover how much revenue you're losing every year to voicemail, busy signals, and unanswered calls.

Try the Calculator →

Average Annual Loss

$150K+

for businesses missing just 10 calls/week

In business since 1967, AnswerOne is the most experienced answering service in the New York area.

We do more than answer the phones, "we make you and your company look good."

AnswerOne logo

7014 13th Avenue, Brooklyn NY 11228

+1 (718) 748-8888 phone

AnswerOne™ is a registered trademark of AnswerOne Inc.

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