24/7 Dispatch & Lead Capture for Home Service Pros
For HVAC, Plumbing, and Electrical contractors, being second to answer means being last to the job. We ensure you are the first voice a homeowner hears, 24 hours a day.
The 2-Minute Rule: 80% of service contracts go to the company that answers the phone live. We ensure you never lose a job to a competitor while you're in the field or asleep.
★ Award-Winning Excellence ★
AnswerOne: 40+ Years of Proven Reliability
ATSI Award
17 YRS
Excellence
CAM-X Award
15 YRS
Top Tier
Why Live Dispatch Wins
When a homeowner's furnace dies at 2 AM or a pipe bursts on a Saturday, they're calling multiple contractors. The first one to answer—live—gets the job. Voicemail and IVR systems lose leads before you ever know they called.
Instant Dispatch
We triage emergency calls and immediately notify your on-call team based on your schedule.
CRM Integration
Direct lead logging to ServiceTitan, FieldEdge, and other contractor software.
On-Call Management
We manage your rotating schedule so the right tech gets the right call every time.
Built for the Trades
- Instant Lead Delivery: We capture every detail—job type, address, and urgency—and deliver it to your team via text, email, or secure portal the moment the caller hangs up.
- Emergency Triage: We know a "No Heat" call at 2 AM is an immediate dispatch. A routine filter question can wait.
- Weather-Smart Dispatch: We understand seasonal demand. Winter? Every furnace call is a priority. Summer? AC emergencies take the lead.
Revenue Impact
The math is simple: One missed emergency dispatch = one lost contract = $3,000–$8,000 in revenue gone to a competitor who answered the phone. Over a year, that's tens of thousands in lost opportunity.
Home Services Resources
The Cost of Missed Calls
Calculate your exact revenue loss from unanswered contractor leads.
Human vs. AI for Service Businesses
Why live operators outperform automated systems for high-value service calls.
Why Trust AnswerOne?
You need dispatch partners who are as invested in your success as you are. AnswerOne operates with award-winning quality standards, continuous live monitoring, and agents trained to understand the urgency of service calls.
See Our Quality Standards
Learn about our 360-degree quality assurance process, live monitoring, and award-winning agent certification programs.
Ready to Stop Losing Jobs?
Every unanswered call is a job that goes to someone else. With AnswerOne, every lead gets the professional, live response that wins contracts. Let's talk about how we can maximize your dispatch efficiency and revenue.